Questions about the table? Signal us.
Most answers are below. If yours isn’t, email support@nuviraes.com and a person on the Nuviraes team will reply.
Common questions
- Is Nuviraes a gambling site?
No. Nuviraes is a social casino for entertainment purposes only. There is no real-money wagering: you cannot deposit money, buy coins, win prizes or withdraw anything.
- Do I need to pay or sign up?
Neither. The table is free and there is no account system. Open Core Flare 21 and you receive 1,000 virtual coins straight away — no purchase necessary.
- Why did my balance go back to 1,000?
Your coin balance lives only in the open browser tab. Reloading the page, opening the table in another tab or navigating away starts a fresh session. That’s intentional: nothing about your play is stored.
- I ran out of coins. What now?
When your balance drops below the 10-coin minimum stake, the table tells you so and disables betting. Press “Reset balance to 1,000” under the table to continue.
- How does the house decide whether to draw?
It follows one fixed rule on every round: draw with 16 or less, stand on any 17 or higher, including a soft 17. It never makes a choice of its own.
- What does a natural blackjack pay?
An ace plus a ten, jack, queen or king on your first two cards pays 3:2 — a 100-coin stake returns 250 coins in total. If the house also has a natural, the round is a push.
- Is the shuffle fair?
Yes. Core Flare 21 uses a single 52-card deck shuffled with the Fisher–Yates method and your browser’s cryptographic random-number source. The deck is reshuffled when fewer than 15 cards remain, and the Deck readout shows how many are left.
- Can I split pairs?
Not at this table. You can hit, stand, or double on your first two cards. We kept the rule set compact so every round stays quick to read.
- Who can play?
Nuviraes is intended only for adults aged 18 and over.
Reach the Nuviraes team
Email is the fastest route. Tell us what you saw, which device and browser you were using, and roughly when it happened — that’s usually enough for us to reproduce a problem.
We aim to reply within two working days. Scoring or payout questions go to the front of the queue.
Passwords, payment details or identity documents. Nuviraes never asks for them, because there is nothing to pay for.